Primo Management Group | 7200 Lake Ellenor Drive, Suite 201 and 202 Orlando, FL 32809 | (407) 627-1179

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CLIENT REVIEWS

Let Us Earn Your Trust

A business builds trust by doing things the right way. Every time.

With trust comes positive reviews. When you’ve fought for hundreds of people who have been pressured and scammed into a timeshare purchase—and gotten them out of that timeshare contract—you earn that trust.

Here are some of our REAL 5-star reviews which have helped us earn an “A” - Excellent - rating from the Business Consumer Alliance:

I worked with them to get out of my time share and I couldn't have asked for a better company to help me and my wife get out of it. Today we are much more happy and can look forward to not throwing away money at a time share.

Jon Elders Avatar
Jon Elders
11/16/2019

I worked with them to get out of my time share and I couldn't have asked for a better company to help me and my wife get out of it. Today we are much more happy and can look forward to not throwing away money at a time share.

Jon Elders Avatar
Jon Elders
11/15/2019

Very professional time-share exit program. The team is very efficient and helpful. They were able to have us out of our time share in five months.

Aretha Snadon Avatar
Aretha Snadon
11/15/2019

Very professional time-share exit program. The team is very efficient and helpful. They were able to have us out of our time share in five months.

Aretha Snadon Avatar
Aretha Snadon
11/14/2019

Very professional time-share exit program. The team is very efficient and helpful. They were able to have us out of our time share in five months.

Aretha Snadon Avatar
Aretha Snadon
11/14/2019

I used Primo Management to help me exit my timeshare contract. It was asuccess. Thanks for your service.

Darlene Metcalf Avatar
Darlene Metcalf
11/14/2019

Bottom Line first: PMG did everything that they said they would do. What they said they would do: Coordinated removal of our names from two timeshare contracts. Performed in under 12 months. Kept us informed. Kept harassment calls and communications to an absolute minimal (much less than expected!). We are relieved and thankful that they were here to help.

Thunder Mountain Naturals Avatar
Thunder Mountain Naturals
11/14/2019

I used Primo Management to help me exit my timeshare contract. It was asuccess. Thanks for your service.

Darlene Metcalf Avatar
Darlene Metcalf
11/13/2019

Bottom Line first: PMG did everything that they said they would do. What they said they would do: Coordinated removal of our names from two timeshare contracts. Performed in under 12 months. Kept us informed. Kept harassment calls and communications to an absolute minimal (much less than expected!). We are relieved and thankful that they were here to help.

Thunder Mountain Naturals Avatar
Thunder Mountain Naturals
11/13/2019

We are super excited to share with you guys that Primo Mgm is the best thing we could of done to help us get out of the Windham Timeshare. The process was super easy and they handled everything. They're very professional, friendly, and it took just 6 months to be free from this scam. My husband and I are so grateful for their help and fast services. If you ever need to trust a company to get you out of a whole from any timeshare, YOU CAN TRUST THIS COMPANY TO DO SO! Thank you very much Primo, you kept your word and came trough. We are thankful! We will definitely recommend folks of your services.

Maria Harvey Avatar
Maria Harvey
11/09/2019

We are super excited to share with you guys that Primo Mgm is the best thing we could of done to help us get out of the Windham Timeshare. The process was super easy and they handled everything. They're very professional, friendly, and it took just 6 months to be free from this scam. My husband and I are so grateful for their help and fast services. If you ever need to trust a company to get you out of a whole from any timeshare, YOU CAN TRUST THIS COMPANY TO DO SO! Thank you very much Primo, you kept your word and came trough. We are thankful! We will definitely recommend folks of your services.

Maria Harvey Avatar
Maria Harvey
11/08/2019

We are super excited to share with you guys that Primo Mgm is the best thing we could of done to help us get out of the Windham Timeshare. The process was super easy and they handled everything. They're very professional, friendly, and it took just 6 months to be free from this scam. My husband and I are so grateful for their help and fast services. If you ever need to trust a company to get you out of a whole from any timeshare, YOU CAN TRUST THIS COMPANY TO DO SO! Thank you very much Primo, you kept your word and came trough. We are thankful! We will definitely recommend folks of your services.

Maria Harvey Avatar
Maria Harvey
11/08/2019

The transition was smooth and easy. Helped me get out of my time share that was a rip off. Thanks!

ray gonzalez Avatar
ray gonzalez
11/06/2019

The transition was smooth and easy. Helped me get out of my time share that was a rip off. Thanks!

ray gonzalez Avatar
ray gonzalez
11/05/2019

We made a mistake by entering a timeshare with Hilton. It was a terrible mistake. We tried to sell it, tried to have other company helping us with it and none worked. We did more research and found Primo Management Group. Thank God we found them. The case managers are amazing to work with. They are responsive and prompt! We called them, they called back. We emailed them, they emailed back. They are reassuring every step of the way. We finally got rid of our timeshare and couldn't be more appreciative of the assistance PMG provided.

household Higgs Avatar
household Higgs
11/01/2019

Our experience was great. This company helped us tremendously to get out of or time share you can't go wrong with this company. We were out of our contract with westgate in six months, they are very friendly, knowledgeable, and very professional.

shavona taylor Avatar
shavona taylor
11/01/2019

We made a mistake by entering a timeshare with Hilton. It was a terrible mistake. We tried to sell it, tried to have other company helping us with it and none worked. We did more research and found Primo Management Group. Thank God we found them. The case managers are amazing to work with. They are responsive and prompt! We called them, they called back. We emailed them, they emailed back. They are reassuring every step of the way. We finally got rid of our timeshare and couldn't be more appreciative of the assistance PMG provided.

household Higgs Avatar
household Higgs
10/31/2019

We made a mistake by entering a timeshare with Hilton. It was a terrible mistake. We tried to sell it, tried to have other company helping us with it and none worked. We did more research and found Primo Management Group. Thank God we found them. The case managers are amazing to work with. They are responsive and prompt! We called them, they called back. We emailed them, they emailed back. They are reassuring every step of the way. We finally got rid of our timeshare and couldn't be more appreciative of the assistance PMG provided.

household Higgs Avatar
household Higgs
10/31/2019

Our experience was great. This company helped us tremendously to get out of or time share you can't go wrong with this company. We were out of our contract with westgate in six months, they are very friendly, knowledgeable, and very professional.

shavona taylor Avatar
shavona taylor
10/31/2019

Primo management was awesome. We were able to cancel our time share. It took a little over a year but primo was there every step of the way. They helped calm me down when the threatening phone calls came. Everything the said was going to happen did. But in the end they came thru with helping me cancel the timeshare from whyndam. Thank you again.

Randy Doramus Avatar
Randy Doramus
10/29/2019

Primo management was awesome. We were able to cancel our time share. It took a little over a year but primo was there every step of the way. They helped calm me down when the threatening phone calls came. Everything the said was going to happen did. But in the end they came thru with helping me cancel the timeshare from whyndam. Thank you again.

Randy Doramus Avatar
Randy Doramus
10/28/2019

We talked to 3 different companies that advertise help with timeshare nightmares but the people that we talked to at PMG made us feel at ease and confident that they were on our side. We choose PMG to assist us in our dilemma with our timeshare and true to their word, they were able to help us be relieved of this obligation in the time frame they estimated. I would highly recommend PMG to help anyone with their timeshare woes.

Mitzi Weber Avatar
Mitzi Weber
10/18/2019

After sitting through the 'mandatory' presentation and being coerced into a time share purchase with Hilton Grand Vacations that we never were able to use because of my husband's illness, we learned through TV ads that there are companies that can get you out of time shares. I researched online, and, rather than the one on TV, I contacted Primo because of their outstanding reviews. While it was a long process to undue what I had fallen victim to in a couple of hours, I cannot express how grateful I am for their professionalism and expertise in managing our withdrawal from HGV's contract. Thank you, Primo Management Group. I recommend them highly.

Jill Truitt Avatar
Jill Truitt
10/17/2019

The people at Primo were efficient and extremely knowledgeable in dealing with our timeshare problem i would recommend them to all who want to exit their timeshare.

Lomanda Henderson Avatar
Lomanda Henderson
10/17/2019

After sitting through the 'mandatory' presentation and being coerced into a time share purchase with Hilton Grand Vacations that we never were able to use because of my husband's illness, we learned through TV ads that there are companies that can get you out of time shares. I researched online, and, rather than the one on TV, I contacted Primo because of their outstanding reviews. While it was a long process to undue what I had fallen victim to in a couple of hours, I cannot express how grateful I am for their professionalism and expertise in managing our withdrawal from HGV's contract. Thank you, Primo Management Group. I recommend them highly.

Jill Truitt Avatar
Jill Truitt
10/15/2019

The people at Primo were efficient and extremely knowledgeable in dealing with our timeshare problem i would recommend them to all who want to exit their timeshare.

Lomanda Henderson Avatar
Lomanda Henderson
10/15/2019

Miriam and the crew were amazing and each document, each step and through this entire process, they were there to assist us. We were "in the dark" when it came to the tactics of Hilton Timeshare Resorts and we appreciate the hard working folks at Primo Management Group Inc..

Michelle Matsuoka Avatar
Michelle Matsuoka
10/15/2019

Miriam and the crew were amazing and each document, each step and through this entire process, they were there to assist us. We were "in the dark" when it came to the tactics of Hilton Timeshare Resorts and we appreciate the hard working folks at Primo Management Group Inc..

Michelle Matsuoka Avatar
Michelle Matsuoka
10/10/2019

Great company to release you from your timeshare. They follow up with you on a monthly basis and are professional. I highly recommend Primo Management Group. They were able to help me within a few short months. Extremely satisfied.

ruben garcia Avatar
ruben garcia
10/10/2019

Great company to release you from your timeshare. They follow up with you on a monthly basis and are professional. I highly recommend Primo Management Group. They were able to help me within a few short months. Extremely satisfied.

ruben garcia Avatar
ruben garcia
10/08/2019

I cannot tell you how impressed we were with Primo Management Group.We were reluctant to get into a company that does not keep its promises and just takes your money. Primo got us out of our time share in 3-4months and was very courteous and professional. We could not be happierand recommend that you use Primo.

Steven Wittner Avatar
Steven Wittner
10/08/2019

Great company to release you from your timeshare. They follow up with you on a monthly basis and are professional. I highly recommend Primo Management Group. They were able to help me within a few short months. Extremely satisfied.

ruben garcia Avatar
ruben garcia
10/04/2019

We have spent money on various time share resale / listing companies with zero success. Somehow by accident (God"s leading) while debating on whether to send another company payment for working on resale of our property, we ran across the Primo Management Group site. Called them, and right from the start there was something different. They began by saying,even if we did not hire them to assist in releasing us of our timeshare property, here are some things to look for in a company that would have success in releasing us from our timeshare.After deciding to use Primo Management Group, It took about 1 1/2 years, but HALLELUJAH, they did what we hired them for and we are released from our timeshare. What a wonderful feeling. We would positively recommend Primo Management group.

Clyde Christiansen Avatar
Clyde Christiansen
10/04/2019

I cannot tell you how impressed we were with Primo Management Group.We were reluctant to get into a company that does not keep its promises and just takes your money. Primo got us out of our time share in 3-4months and was very courteous and professional. We could not be happierand recommend that you use Primo.

Steven Wittner Avatar
Steven Wittner
10/03/2019

Great service from start to finish

Norman Carter Avatar
Norman Carter
10/03/2019

I did a search on line and found this company that offered free advice for my situation. My representative that helped me was so caring and understood my timeshare need for resolving my issues. I would highly recommend these folks 100% to do what they advertise on their website.GREAT JOB and THANK YOU

Kathleen Budjinski Avatar
Kathleen Budjinski
10/03/2019

We have spent money on various time share resale / listing companies with zero success. Somehow by accident (God"s leading) while debating on whether to send another company payment for working on resale of our property, we ran across the Primo Management Group site. Called them, and right from the start there was something different. They began by saying,even if we did not hire them to assist in releasing us of our timeshare property, here are some things to look for in a company that would have success in releasing us from our timeshare.After deciding to use Primo Management Group, It took about 1 1/2 years, but HALLELUJAH, they did what we hired them for and we are released from our timeshare. What a wonderful feeling. We would positively recommend Primo Management group.

Clyde Christiansen Avatar
Clyde Christiansen
10/02/2019

I cannot tell you how impressed we were with Primo Management Group.
We were reluctant to get into a company that does not keep its promises and just takes your money. Primo got us out of our time share in 3-4
months and was very courteous and professional. We could not be happier
and recommend that you use Primo.

Steven Wittner Avatar
Steven Wittner
10/01/2019

We have spent money on various time share resale / listing companies with zero success. Somehow by accident (God"s leading) while debating on whether to send another company payment for working on resale of our property, we ran across the Primo Management Group site. Called them, and right from the start there was something different. They began by saying,even if we did not hire them to assist in releasing us of our timeshare property, here are some things to look for in a company that would have success in releasing us from our timeshare.After deciding to use Primo Management Group, It took about 1 1/2 years, but HALLELUJAH, they did what we hired them for and we are released from our timeshare. What a wonderful feeling. We would positively recommend Primo Management group.

Clyde Christiansen Avatar
Clyde Christiansen
10/01/2019

Great service from start to finish

Norman Carter Avatar
Norman Carter
10/01/2019

I did a search on line and found this company that offered free advice for my situation. My representative that helped me was so caring and understood my timeshare need for resolving my issues. I would highly recommend these folks 100% to do what they advertise on their website.GREAT JOB and THANK YOU

Kathleen Budjinski Avatar
Kathleen Budjinski
10/01/2019

I want to thank Primo Management Group for their excellent service in getting me out of the costly timeshare that I was in. Thank you again.

Pamela Gardner Avatar
Pamela Gardner
10/01/2019

I did a search on line and found this company that offered free advice for my situation. My representative that helped me was so caring and understood my timeshare need for resolving my issues. I would highly recommend these folks 100% to do what they advertise on their website.
GREAT JOB and THANK YOU

Kathleen Budjinski Avatar
Kathleen Budjinski
9/26/2019

I want to thank Primo Management Group for their excellent service in getting me out of the costly timeshare that I was in. Thank you again.

Pamela Gardner Avatar
Pamela Gardner
9/26/2019

Primo Management Group did a great job of getting us released from a TimeShare we could no longer use. They immediately stopped the harassing phone calls and letters from the TimeShare Company. They stayed in contact with us every step of the process until the issue was resolved. They have given us peace of mind that our heirs will not be obligated.

Charlotte Perkins Avatar
Charlotte Perkins
9/24/2019

Thanks to Orlando for the help and professionalism. I really appreciate and recommend this company to everyone.

Oleg Akishev Avatar
Oleg Akishev
9/24/2019

I had a great experience with PRIM. I was hesitant at first because everyone i talked with sounds that same. I was able to get my questions answered and got monthly updates and calls. Got out of my timeshare and I am glad.Avis

Avis Jones Avatar
Avis Jones
9/24/2019

Excellent customer service...I recommend Lynda Welch she really helped me out.

miressa pena Avatar
miressa pena
9/24/2019

I called trying to get information on getting out of a timeshare. I couldn't even remember the name of it at first. It was a convoluted situation. Christina was patient with me and went over all the information. I finally found out the name when I checked my credit report. Unfortunately since it has already gone to collections your company is not able to help. At least I know I've done all I can to legitimately get out of the contract. Thanks for your help and excellent information. I was not asked to pay for any of this, so I got good info at no cost.

Beth Vawter Avatar
Beth Vawter
9/24/2019

Primo Management Group is the absolute best and the most legit. They have stayed true to their word, they constantly contact me to give me an update about my status. They are so friendly and always available to speak when I needed.

Kimber Oborn Avatar
Kimber Oborn
9/24/2019

Primo Management Group did a great job of getting us released from a TimeShare we could no longer use. They immediately stopped the harassing phone calls and letters from the TimeShare Company. They stayed in contact with us every step of the process until the issue was resolved. They have given us peace of mind that our heirs will not be obligated.

Charlotte Perkins Avatar
Charlotte Perkins
9/22/2019

Thanks to Orlando for the help and professionalism. I really appreciate and recommend this company to everyone.

Oleg Akishev Avatar
Oleg Akishev
9/22/2019

I had a great experience with PRIM. I was hesitant at first because everyone i talked with sounds that same. I was able to get my questions answered and got monthly updates and calls. Got out of my timeshare and I am glad.Avis

Avis Jones Avatar
Avis Jones
9/22/2019

Excellent customer service...I recommend Lynda Welch she really helped me out.

miressa pena Avatar
miressa pena
9/22/2019

I called trying to get information on getting out of a timeshare. I couldn't even remember the name of it at first. It was a convoluted situation. Christina was patient with me and went over all the information. I finally found out the name when I checked my credit report. Unfortunately since it has already gone to collections your company is not able to help. At least I know I've done all I can to legitimately get out of the contract. Thanks for your help and excellent information. I was not asked to pay for any of this, so I got good info at no cost.

Beth Vawter Avatar
Beth Vawter
9/22/2019

Primo Management Group is the absolute best and the most legit. They have stayed true to their word, they constantly contact me to give me an update about my status. They are so friendly and always available to speak when I needed.

Kimber Oborn Avatar
Kimber Oborn
9/22/2019

Thankful to be out of my timeshare and the expertise this group provided.

Sharon Lubkeman Avatar
Sharon Lubkeman
9/22/2019

They got me out of my timeshare! Excellent Service! Five Stars!

Rachel V. Avatar
Rachel V.
9/22/2019

I called trying to get information on getting out of a timeshare. I couldn't even remember the name of it at first. It was a convoluted situation. Christina was patient with me and went over all the information. I finally found out the name when I checked my credit report. Unfortunately since it has already gone to collections your company is not able to help. At least I know I've done all I can to legitimately get out of the contract. Thanks for your help and excellent information. I was not asked to pay for any of this, so I got good info at no cost.

Beth Vawter Avatar
Beth Vawter
9/09/2019

Primo Management Group is the absolute best and the most legit. They have stayed true to their word, they constantly contact me to give me an update about my status. They are so friendly and always available to speak when I needed.

Kimber Oborn Avatar
Kimber Oborn
9/05/2019

Lynda was very helpful in helping me to understand fully my situation from my timeshare purchase. Even though I was in the early stages and I still had time to send a letter of cancellation she helped me to be aware of potential pitfalls and reassured me that if for any reason I continued to have difficulty with the process of discontinuing my ownership they will be there to help. This was all done with no request for any compensation. If I find that I still need the services Of getting out of my timeshare I will definitely give Lynda and Primo a call I would recommend anyone having difficulties with their timeshare the same advice. Chuck

Chuck Odiorne Avatar
Chuck Odiorne
8/24/2019

Primo Management Group. We would like to thank you for the wonderful honest & professional group of staff that has fullfill there promises in allowing us to exit out of the time share dilemma. We pray God's continues blessings as you continues to help others .We highly recommend this group to enyone who need success.

Imogene Daye Avatar
Imogene Daye
8/24/2019

They were there every step of the way through this process!! If you really want out of your timeshare, Primo Management is the way to go!!

Jennifer Roode Avatar
Jennifer Roode
8/24/2019

This is a very respectable company who values your time and understands the frustrations that go along with timeshares and cancellations. They update you every month and even help you if your credit is negatively impacted. I was skeptical with the companies I researched, especially because I could not sit down and meet with anyone personally. In the end, I am so glad I went with PMG because they were very helpful and responded to every phone call and e-mail very quickly. We got out of our timeshare in less than 6 months!

Stormy Hayes Avatar
Stormy Hayes
8/24/2019

We've been able to get out of our timeshare thanks to Primo. We're very happy!

Ashley Somerville Avatar
Ashley Somerville
8/24/2019

Thank you to the staff: Sherri, Miriam and all!! Our experience was worth it! We were not sure completely but knew we were wanting to exit the timeshare business and it could not have gone better! I know the timeline for it varies with each case but we appreciated the communication and forethought to prepare us along the way. We cannot say enough, THANK YOU! God bless for continued success!

Michael & Kelli Buchanan Avatar
Michael & Kelli Buchanan
8/24/2019

We have had a great experience with Primo Management group. We would recommend them to anyone. Great friendly group of people to work with.

Belinda Johnson Avatar
Belinda Johnson
8/24/2019

Was a great experience working with PMO...

Bill Malone Avatar
Bill Malone
8/24/2019

We received The best customer service from them. Really appreciated their Timely communication through phone calls and emails. Christina Vicole was very helpful. It takes little time but Would definitely recommend this to anyone who wants to get out of their timeshare agreement. Thank you so much PMG.!!!

nisha patel Avatar
nisha patel
8/24/2019

Definitely worth it! Excellent service and attention! I am so happy I am FREE of the time share . You gotta trust them and know they will help you! :)

Vanessa Vargas Avatar
Vanessa Vargas
8/24/2019

I highly recommend PMG....very easy to communicate with them. Will keep you updated on your case every week. Just cancelled my timeshare through PMG...it was fast and effective Thank you to the whole team

Chirag Patel Avatar
Chirag Patel
8/24/2019

Hi my name is Irena I’ll try to cancel my timeshare and I called the phone number For the website I talk to Christine Vicole she was so helpful and very nice To explain everything I need it is the best

Irena Shkembi Avatar
Irena Shkembi
8/24/2019

Thankful to be out of my timeshare and the expertise this group provided.

Sharon Lubkeman Avatar
Sharon Lubkeman
8/24/2019

They got me out of my timeshare! Excellent Service! Five Stars!

Rachel V. Avatar
Rachel V.
8/24/2019

Lynda was very helpful in helping me to understand fully my situation from my timeshare purchase. Even though I was in the early stages and I still had time to send a letter of cancellation she helped me to be aware of potential pitfalls and reassured me that if for any reason I continued to have difficulty with the process of discontinuing my ownership they will be there to help. This was all done with no request for any compensation. If I find that I still need the services Of getting out of my timeshare I will definitely give Lynda and Primo a call I would recommend anyone having difficulties with their timeshare the same advice. Chuck

Chuck Odiorne Avatar
Chuck Odiorne
8/22/2019

Primo Management Group. We would like to thank you for the wonderful honest & professional group of staff that has fullfill there promises in allowing us to exit out of the time share dilemma. We pray God's continues blessings as you continues to help others .We highly recommend this group to enyone who need success.

Imogene Daye Avatar
Imogene Daye
8/22/2019

They were there every step of the way through this process!! If you really want out of your timeshare, Primo Management is the way to go!!

Jennifer Roode Avatar
Jennifer Roode
8/22/2019

This is a very respectable company who values your time and understands the frustrations that go along with timeshares and cancellations. They update you every month and even help you if your credit is negatively impacted. I was skeptical with the companies I researched, especially because I could not sit down and meet with anyone personally. In the end, I am so glad I went with PMG because they were very helpful and responded to every phone call and e-mail very quickly. We got out of our timeshare in less than 6 months!

Stormy Hayes Avatar
Stormy Hayes
8/22/2019

We've been able to get out of our timeshare thanks to Primo. We're very happy!

Ashley Somerville Avatar
Ashley Somerville
8/22/2019

Thank you to the staff: Sherri, Miriam and all!! Our experience was worth it! We were not sure completely but knew we were wanting to exit the timeshare business and it could not have gone better! I know the timeline for it varies with each case but we appreciated the communication and forethought to prepare us along the way. We cannot say enough, THANK YOU! God bless for continued success!

Michael & Kelli Buchanan Avatar
Michael & Kelli Buchanan
8/22/2019

We have had a great experience with Primo Management group. We would recommend them to anyone. Great friendly group of people to work with.

Belinda Johnson Avatar
Belinda Johnson
8/22/2019

Was a great experience working with PMO...

Bill Malone Avatar
Bill Malone
8/22/2019

We received The best customer service from them. Really appreciated their Timely communication through phone calls and emails. Christina Vicole was very helpful. It takes little time but Would definitely recommend this to anyone who wants to get out of their timeshare agreement. Thank you so much PMG.!!!

nisha patel Avatar
nisha patel
8/22/2019

Definitely worth it! Excellent service and attention! I am so happy I am FREE of the time share . You gotta trust them and know they will help you! :)

Vanessa Vargas Avatar
Vanessa Vargas
8/22/2019

I highly recommend PMG....very easy to communicate with them. Will keep you updated on your case every week. Just cancelled my timeshare through PMG...it was fast and effective Thank you to the whole team

Chirag Patel Avatar
Chirag Patel
8/22/2019

Hi my name is Irena I’ll try to cancel my timeshare and I called the phone number For the website I talk to Christine Vicole she was so helpful and very nice To explain everything I need it is the best

Irena Shkembi Avatar
Irena Shkembi
8/22/2019

Lynda was very helpful in helping me to understand fully my situation from my timeshare purchase. Even though I was in the early stages and I still had time to send a letter of cancellation she helped me to be aware of potential pitfalls and reassured me that if for any reason I continued to have difficulty with the process of discontinuing my ownership they will be there to help. This was all done with no request for any compensation. If I find that I still need the services Of getting out of my timeshare I will definitely give Lynda and Primo a call I would recommend anyone having difficulties with their timeshare the same advice. Chuck

Chuck Odiorne Avatar
Chuck Odiorne
8/21/2019

This is a very respectable company who values your time and understands the frustrations that go along with timeshares and cancellations. They update you every month and even help you if your credit is negatively impacted. I was skeptical with the companies I researched, especially because I could not sit down and meet with anyone personally. In the end, I am so glad I went with PMG because they were very helpful and responded to every phone call and e-mail very quickly. We got out of our timeshare in less than 6 months!

Stormy Hayes Avatar
Stormy Hayes
8/10/2019

Thank you to the staff: Sherri, Miriam and all!! Our experience was worth it! We were not sure completely but knew we were wanting to exit the timeshare business and it could not have gone better! I know the timeline for it varies with each case but we appreciated the communication and forethought to prepare us along the way. We cannot say enough, THANK YOU! God bless for continued success!

Michael & Kelli Buchanan Avatar
Michael & Kelli Buchanan
8/01/2019

We received The best customer service from them. Really appreciated their Timely communication through phone calls and emails. Christina Vicole was very helpful. It takes little time but Would definitely recommend this to anyone who wants to get out of their timeshare agreement. Thank you so much PMG.!!!

nisha patel Avatar
nisha patel
7/28/2019

Definitely worth it! Excellent service and attention! I am so happy I am FREE of the time share . You gotta trust them and know they will help you! :)

Vanessa Vargas Avatar
Vanessa Vargas
7/25/2019

We are out of our Wyndham timeshare! Thanks Primo Management! It took them less than two months to get us out of the timeshare.

Ira Amargo Avatar
Ira Amargo
7/24/2019

We were very worried initially to signup. We knew there were many scams out there. There professionalism and careful explanation of their program won us over. They did not disappoint! They did everything they said they would and secured our timeshare exit in under 7 months! So happy we followed our gut and went with Primo!

Terri Newlin Avatar
Terri Newlin
7/24/2019

Excellent service and experience from beginning to end. We had two timeshares and they were just bogging us down and the stress level was constantly rising. When my wife first mentioned that we should try to get out of the contract, I told her that it was impossible. as they have a strangle hold on its members. Fortunately she didn't listen to me and did some research and came to me with Primo, I was still skeptical but I listened to the pitch and decided to give it a shot. Best decision, the folks at Primo were professional and guided us through the entire process. We finally got out from both timeshares and we couldn't have done it without Primo.I would definitely recommend Primo,the professionalism and cost was on point. It was worth every penny that we invested.

Terry Avatar
Terry
7/24/2019

Very impressed they done an excellent job of getting me out of my timeshare would highly recommend them

John Cooper Avatar
John Cooper
7/24/2019

Excellent customer support, the process happened just as described. I am happy to be free of my Wyndham Timeshare.

Jeremy Cron Avatar
Jeremy Cron
7/24/2019

They were fantabulous!! We got duped with Wyndham like others and wanted out. I found PMG using Google and I'm glad I did. I didn't know anything about them, I went with my gut and it all worked out. They work with you step by step to help you get out of your time share. Mike and I were mis-led and when our payment became more than our house note we said they had to go. It's been a long process but with faith, perserveronce and patience we got through it. I would HIGHLY recommend PMG to anyone that wants help getting out of their timeshare. The staff is EXCELLENT! !!

Pamela Draper Avatar
Pamela Draper
7/24/2019

PMG was great. It worked and I am thrilled with their service.

Angela Jackson Avatar
Angela Jackson
7/24/2019

After dealing with timeshares it was really hard to trust any company that stated they could get me out of my timeshare. I felt as if this nightmare was never going to end. Thanks to Primo Management I no longer have to worry about a timeshare. I can say I am truly thankful for everything that Primo Management and their great staff.

Jazmine Bolden Avatar
Jazmine Bolden
7/24/2019

Primo Management Group kept me inform from start to finish of what was going on with my timeshare exit from Wyndham. I started the process in August and received my exit letter from Wyndham in April the next year. Honestly, I was nervous about the company, as I was scammed by 2 companies in the past, but they stuck to their word and reassured me everything was good. So I would recommend this company to others trying to get out of a timeshare. Now we are finalizing the credit clean up and that should be the final step.

Stephen DaReal-Ike Avatar
Stephen DaReal-Ike
7/24/2019

Took 20 months but with Great service got me out of the timeshare!

Mary Grace Avatar
Mary Grace
7/24/2019

I had a very good experience with primo management group they were able to get me out of my 10000 dollar time share it was money well spent. I give them 5 stars.

prentis garrett Avatar
prentis garrett
7/24/2019

I just called for a consultation and guidance on breaking a timeshare contract within my 10 day period, wanted to know if I did everything correct and Cristina Vicole was so nice and understanding she read over the 2 paragraph that spoke about cancellation that had me confused and letter I sent to timeshare and assure me I did everything I was suppose to do to cancel it. She sure did take away my worry and stress. Lesson learned and glad I came across Primo management ad.

EZ- work Avatar
EZ- work
7/24/2019

We are out of our Wyndham timeshare! Thanks Primo Management! It took them less than two months to get us out of the timeshare.

Ira Amargo Avatar
Ira Amargo
7/22/2019

We were very worried initially to signup. We knew there were many scams out there. There professionalism and careful explanation of their program won us over. They did not disappoint! They did everything they said they would and secured our timeshare exit in under 7 months! So happy we followed our gut and went with Primo!

Terri Newlin Avatar
Terri Newlin
7/22/2019

Excellent service and experience from beginning to end. We had two timeshares and they were just bogging us down and the stress level was constantly rising. When my wife first mentioned that we should try to get out of the contract, I told her that it was impossible. as they have a strangle hold on its members. Fortunately she didn't listen to me and did some research and came to me with Primo, I was still skeptical but I listened to the pitch and decided to give it a shot. Best decision, the folks at Primo were professional and guided us through the entire process. We finally got out from both timeshares and we couldn't have done it without Primo.I would definitely recommend Primo,the professionalism and cost was on point. It was worth every penny that we invested.

Terry Avatar
Terry
7/22/2019

Very impressed they done an excellent job of getting me out of my timeshare would highly recommend them

John Cooper Avatar
John Cooper
7/22/2019

Excellent customer support, the process happened just as described. I am happy to be free of my Wyndham Timeshare.

Jeremy Cron Avatar
Jeremy Cron
7/22/2019

They were fantabulous!! We got duped with Wyndham like others and wanted out. I found PMG using Google and I'm glad I did. I didn't know anything about them, I went with my gut and it all worked out. They work with you step by step to help you get out of your time share. Mike and I were mis-led and when our payment became more than our house note we said they had to go. It's been a long process but with faith, perserveronce and patience we got through it. I would HIGHLY recommend PMG to anyone that wants help getting out of their timeshare. The staff is EXCELLENT! !!

Pamela Draper Avatar
Pamela Draper
7/22/2019

PMG was great. It worked and I am thrilled with their service.

Angela Jackson Avatar
Angela Jackson
7/22/2019

After dealing with timeshares it was really hard to trust any company that stated they could get me out of my timeshare. I felt as if this nightmare was never going to end. Thanks to Primo Management I no longer have to worry about a timeshare. I can say I am truly thankful for everything that Primo Management and their great staff.

Jazmine Bolden Avatar
Jazmine Bolden
7/22/2019

Primo Management Group kept me inform from start to finish of what was going on with my timeshare exit from Wyndham. I started the process in August and received my exit letter from Wyndham in April the next year. Honestly, I was nervous about the company, as I was scammed by 2 companies in the past, but they stuck to their word and reassured me everything was good. So I would recommend this company to others trying to get out of a timeshare. Now we are finalizing the credit clean up and that should be the final step.

Stephen DaReal-Ike Avatar
Stephen DaReal-Ike
7/22/2019

Took 20 months but with Great service got me out of the timeshare!

Mary Grace Avatar
Mary Grace
7/22/2019

I had a very good experience with primo management group they were able to get me out of my 10000 dollar time share it was money well spent. I give them 5 stars.

prentis garrett Avatar
prentis garrett
7/22/2019

I just called for a consultation and guidance on breaking a timeshare contract within my 10 day period, wanted to know if I did everything correct and Cristina Vicole was so nice and understanding she read over the 2 paragraph that spoke about cancellation that had me confused and letter I sent to timeshare and assure me I did everything I was suppose to do to cancel it. She sure did take away my worry and stress. Lesson learned and glad I came across Primo management ad.

EZ- work Avatar
EZ- work
7/22/2019

Working with Primo Management Group was a delightful experience although under the circumstances of a troubling timeshare contract that my parter and I no longer wanted any part of. We hired PMG September 2018 and was out of our contract by April 2019. The requirements on our end wasn't much at all, just to submit all documentation as soon as possible and absolutely no contact with the resort. Around the same time each month, PMG reached out to keep us updated on where we stood thus far in the cancellation process of the contract. They were very helpful and patient with us, addressing every concern and question we had. I would definitely recommend Primo Management Group to anyone who needs guidance in getting out of a timeshare in a quick and timely manner. Thank you PMG!

Talia Smalls Avatar
Talia Smalls
7/22/2019

We were very worried initially to signup. We knew there were many scams out there. There professionalism and careful explanation of their program won us over. They did not disappoint! They did everything they said they would and secured our timeshare exit in under 7 months! So happy we followed our gut and went with Primo!

Terri Newlin Avatar
Terri Newlin
7/11/2019

Excellent service and experience from beginning to end. We had two timeshares and they were just bogging us down and the stress level was constantly rising. When my wife first mentioned that we should try to get out of the contract, I told her that it was impossible. as they have a strangle hold on its members.

Fortunately she didn't listen to me and did some research and came to me with Primo, I was still skeptical but I listened to the pitch and decided to give it a shot. Best decision, the folks at Primo were professional and guided us through the entire process. We finally got out from both timeshares and we couldn't have done it without Primo.

I would definitely recommend Primo,the professionalism and cost was on point. It was worth every penny that we invested.

Terry Avatar
Terry
7/10/2019

After dealing with timeshares it was really hard to trust any company that stated they could get me out of my timeshare. I felt as if this nightmare was never going to end. Thanks to Primo Management I no longer have to worry about a timeshare. I can say I am truly thankful for everything that Primo Management and their great staff.

Jazmine Bolden Avatar
Jazmine Bolden
6/27/2019

Primo Management Group kept me inform from start to finish of what was going on with my timeshare exit from Wyndham. I started the process in August and received my exit letter from Wyndham in April the next year. Honestly, I was nervous about the company, as I was scammed by 2 companies in the past, but they stuck to their word and reassured me everything was good. So I would recommend this company to others trying to get out of a timeshare. Now we are finalizing the credit clean up and that should be the final step.

Stephen DaReal-Ike Avatar
Stephen DaReal-Ike
6/26/2019

Primo Management was excellent. They freed me from my timeshare within the promised time frame. Their team provided monthly updates and answered any questions. Excellent customer service.

anthony prilo Avatar
anthony prilo
6/24/2019

We got roped into 3 timeshare contracts and PRIMO assisted us with getting them all closed out. Every month we got a phone call letting us know where in the process they were and emailing correspondences to them as we received them from the timeshare company was very convenient. The process was rather long, but PRIMO stayed vigilant and did not give up until all contracts were resolved. We would highly recommend this company to anyone who needs or wants to get out of timeshare contract.

Maier Family Avatar
Maier Family
6/24/2019

Very professional staff. I received monthly updates on my exit from my timeshare. It only took 10 months to get rid of my timeshare and it was worth it.

Lois Potter Avatar
Lois Potter
6/24/2019

Primo Management Group, in the person of Christina Vicole, was exactly what I needed. Christina looked at my situation from my perspective to focus on my needs, not just the needs of her firm. She educated me and helped me find the best option for me. As it turns out, my solution may not enhance Primo Management Groups's bottom line. However, Christina's efforts on my behalf have enhanced my bottom line. I highly recommend Primo Management Group for any of your timeshare questions and needs.

Jim Schliestett Avatar
Jim Schliestett
6/24/2019

I am satisfied with the service I received , The staff are dedicated to help with the difficulty of cases. They answer my question and give me advice.i would recommend their service. Thank you Primo for your support. Please read your contact information before signing.

Latoya Kerr Avatar
Latoya Kerr
6/24/2019

Primo Management Group was able to get me released from my timeshare. Great company to work with. This is a process, so be patient. Tried working with another company and all they did was take my funds. Great to be FREE.

Anthony Bryant Avatar
Anthony Bryant
6/24/2019

I am extremely satisfied with how Primo handled our exit from our timeshare. I have to say I researched for several days before I decided to go with this company.The thing that impressed me the most was the time Amanda spent with me so I could make an informed decision. I will tell you his everyone’s situation is different my husband and I had a tough contract. Primo updated us every month. When we started this journey we were told it could take 1 year to be completely rid of this. Well as I sit here today 7 months later I can say we are TIMESHARE FREE!!!!I would highly recommend this company for your exit. In case your wondering the timeshare was Diamond Resorts Thank You Primo

Susan Hart Avatar
Susan Hart
6/24/2019

PMG did an awesome job with getting out of my timeshare. I was worried about getting out of the timeshare, but once I got in contact with PMG they took of EVERYTHING for me. Great customer service, and kept a great line of communication with me.

osaffo James Avatar
osaffo James
6/24/2019

I spoke with Bryce for about 3 hours. He was very helpful and answered all my questions and was very patience with me as my computer is slow. He even helped out by calling the Resort and finding out what my payments where. He took that time to make sure that I understand everything. I would recommend this company for any and all that is needed to get started on getting out of a timeshare deal. It took more then 6 months to get mine taken care of but that was due to my family having a death. They worked with me around that and were very patience with me. They kept me posted about my case by calling and emailing me monthly and sometimes even more. They were also very quick to get back to me via email. In most cases in about 1 hour or less.

sarah klumpp Avatar
sarah klumpp
6/24/2019

Working with Primo Management Group was a delightful experience although under the circumstances of a troubling timeshare contract that my parter and I no longer wanted any part of. We hired PMG September 2018 and was out of our contract by April 2019. The requirements on our end wasn't much at all, just to submit all documentation as soon as possible and absolutely no contact with the resort. Around the same time each month, PMG reached out to keep us updated on where we stood thus far in the cancellation process of the contract. They were very helpful and patient with us, addressing every concern and question we had. I would definitely recommend Primo Management Group to anyone who needs guidance in getting out of a timeshare in a quick and timely manner. Thank you PMG!

Talia Smalls Avatar
Talia Smalls
6/24/2019

We got roped into 3 timeshare contracts and PRIMO assisted us with getting them all closed out. Every month we got a phone call letting us know where in the process they were and emailing correspondences to them as we received them from the timeshare company was very convenient. The process was rather long, but PRIMO stayed vigilant and did not give up until all contracts were resolved. We would highly recommend this company to anyone who needs or wants to get out of timeshare contract.

Maier Family Avatar
Maier Family
6/22/2019

Very professional staff. I received monthly updates on my exit from my timeshare. It only took 10 months to get rid of my timeshare and it was worth it.

Lois Potter Avatar
Lois Potter
6/22/2019

Primo Management Group, in the person of Christina Vicole, was exactly what I needed. Christina looked at my situation from my perspective to focus on my needs, not just the needs of her firm. She educated me and helped me find the best option for me. As it turns out, my solution may not enhance Primo Management Groups's bottom line. However, Christina's efforts on my behalf have enhanced my bottom line. I highly recommend Primo Management Group for any of your timeshare questions and needs.

Jim Schliestett Avatar
Jim Schliestett
6/22/2019

I am satisfied with the service I received , The staff are dedicated to help with the difficulty of cases. They answer my question and give me advice.i would recommend their service. Thank you Primo for your support. Please read your contact information before signing.

Latoya Kerr Avatar
Latoya Kerr
6/22/2019

Primo Management Group was able to get me released from my timeshare. Great company to work with. This is a process, so be patient. Tried working with another company and all they did was take my funds. Great to be FREE.

Anthony Bryant Avatar
Anthony Bryant
6/22/2019

I am extremely satisfied with how Primo handled our exit from our timeshare. I have to say I researched for several days before I decided to go with this company.The thing that impressed me the most was the time Amanda spent with me so I could make an informed decision. I will tell you his everyone’s situation is different my husband and I had a tough contract. Primo updated us every month. When we started this journey we were told it could take 1 year to be completely rid of this. Well as I sit here today 7 months later I can say we are TIMESHARE FREE!!!!I would highly recommend this company for your exit. In case your wondering the timeshare was Diamond Resorts Thank You Primo

Susan Hart Avatar
Susan Hart
6/22/2019

PMG did an awesome job with getting out of my timeshare. I was worried about getting out of the timeshare, but once I got in contact with PMG they took of EVERYTHING for me. Great customer service, and kept a great line of communication with me.

osaffo James Avatar
osaffo James
6/22/2019

I spoke with Bryce for about 3 hours. He was very helpful and answered all my questions and was very patience with me as my computer is slow. He even helped out by calling the Resort and finding out what my payments where. He took that time to make sure that I understand everything. I would recommend this company for any and all that is needed to get started on getting out of a timeshare deal. It took more then 6 months to get mine taken care of but that was due to my family having a death. They worked with me around that and were very patience with me. They kept me posted about my case by calling and emailing me monthly and sometimes even more. They were also very quick to get back to me via email. In most cases in about 1 hour or less.

sarah klumpp Avatar
sarah klumpp
6/22/2019

Primo Management was excellent. They freed me from my timeshare within the promised time frame. Their team provided monthly updates and answered any questions. Excellent customer service.

anthony prilo Avatar
anthony prilo
6/22/2019

Great experience, we are so relieved to be free of our timeshare and want others to know that it is possible to shed the burden of annual fees and other costs. Primo worked tirelessly with us and represented our best interests throughout the process.

Susan Woodworth Avatar
Susan Woodworth
6/22/2019

PMG worked diligently to get us out of our timeshare. We had just started looking when we called them. They went through step by step how the process worked before we even committed to them. They answered all questions and were available when I had questions. They gave monthly updates as promised and sending information was easy. They made a very difficult situation easy to navigate thru. Thank You for helping us!!!

jen felsman Avatar
jen felsman
6/22/2019

I am satisfied with the service I received , The staff are dedicated to help with the difficulty of cases. They answer my question and give me advice.i would recommend their service. Thank you Primo for your support. Please read your contact information before signing.

Latoya Kerr Avatar
Latoya Kerr
6/15/2019

Primo Management Group was able to get me released from my timeshare. Great company to work with. This is a process, so be patient. Tried working with another company and all they did was take my funds. Great to be FREE.

Anthony Bryant Avatar
Anthony Bryant
6/10/2019

I am extremely satisfied with how Primo handled our exit from our timeshare.
I have to say I researched for several days before I decided to go with this company.
The thing that impressed me the most was the time Amanda spent with me so I could make an informed decision. I will tell you his everyone’s situation is different my husband and I had a tough contract. Primo updated us every month. When we started this journey we were told it could take 1 year to be completely rid of this. Well as I sit here today 7 months later I can say we are TIMESHARE FREE!!!!
I would highly recommend this company for your exit. In case your wondering the timeshare was Diamond Resorts

Thank You Primo

Susan Hart Avatar
Susan Hart
6/06/2019

I spoke with Bryce for about 3 hours. He was very helpful and answered all my questions and was very patience with me as my computer is slow. He even helped out by calling the Resort and finding out what my payments where. He took that time to make sure that I understand everything. I would recommend this company for any and all that is needed to get started on getting out of a timeshare deal.
It took more then 6 months to get mine taken care of but that was due to my family having a death. They worked with me around that and were very patience with me. They kept me posted about my case by calling and emailing me monthly and sometimes even more. They were also very quick to get back to me via email. In most cases in about 1 hour or less.

sarah klumpp Avatar
sarah klumpp
5/30/2019

Great experience, we are so relieved to be free of our timeshare and want others to know that it is possible to shed the burden of annual fees and other costs. Primo worked tirelessly with us and represented our best interests throughout the process.

Susan Woodworth Avatar
Susan Woodworth
5/24/2019

PMG worked diligently to get us out of our timeshare. We had just started looking when we called them. They went through step by step how the process worked before we even committed to them. They answered all questions and were available when I had questions. They gave monthly updates as promised and sending information was easy. They made a very difficult situation easy to navigate thru. Thank You for helping us!!!

jen felsman Avatar
jen felsman
5/24/2019

I must say this company is fantastic! They have been truly persistent with getting me taken care of. I truly appreciate their help!

A'shirell Cunningham Avatar
A'shirell Cunningham
5/24/2019

PMG, thank you so much for your help!!! 100% satisfiedGreat service, friendly people.

Patty Cabello Avatar
Patty Cabello
5/24/2019

PMG Team has provided me with all the information I needed in regards to what they could do to help me get out of my timeshare contract. They have always been ready to answer my numerous questions and on assisting me when I needed. They were great!

Tatiana Mesquita Avatar
Tatiana Mesquita
5/24/2019
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