Our headquarters are located in Central Florida. PMG works tirelessly helping timeshare owners across the US. We are consumer advocates with 5 star reviews online, and an ‘A’ rating from the BCA.
Primo Management Group | 7200 Lake Ellenor Drive, Suite 201 and 202 Orlando, FL 32809 | (407) 627-1179
Timeshare regret is a costly problem affecting so many people. It happens when a person buys a timeshare they don’t need. They find out it isn’t what they wanted, or that they can no longer use and then they’re stuck with it. Find out what timeshare regret looks like and, more importantly, what you can do about it.
We’ve all done it. On a routine shopping trip, we wander past a display of something we weren’t planning to buy—at least not today. Maybe it’s a fabulous vacuum that can transform our lives. Or maybe it’s a fancy dress that would be just the thing for a glamorous party. But when we get home, we notice the vacuum doesn’t work for pet hair and we have two golden retrievers. Or we realize we never go to glamorous parties and would rather just have a pair of comfy pants for snuggling on the couch with Netflix. Been there, done that. Luckily, most of these purchases are returnable. We take it back, get a refund and move on with our lives.
Unfortunately, timeshares don’t work that way. It’s one thing to buy a dress on impulse. What if the thing you bought on impulse wasn’t returnable? And what if you didn’t just pay for it once but had to pay for it for the rest of your life? Well, that’s exactly what happens to so many vacationers who go into a timeshare presentation and come out timeshare owners. For these consumers, the morning after is a rude awakening.
Many people buy timeshares because they really do want the timeshare they were promised. You know, the high-end fixtures and great floor plan they saw in the model. And the flexible points system that allows them to stay in other fabulous resorts with just a simple exchange. They wanted the vacation lifestyle that the sales rep painted.
But then reality sets in. As it turns out, the model you saw is just a model and you can’t really stay in it. So, you stay in a “comparable” unit. Which isn’t anywhere near as awesome as you’d been promised. Or worse, you’re unable to book at all. You call to reserve your time and nothing is available at your preferred resort. You’re offered a substitute resort, but it’s not at the beach and you can only get four days with your points. You are not living your best vacation life and it’s costing you a fortune.
Timeshare contracts last forever. And when life changes, as it inevitably does, the contract does not change with you. For example, maybe when your kids were young, they loved staying at the themed resort. But now their favorite movie characters just don’t thrill them like they used to. Unfortunately, you can’t move your deeded timeshare to a more suitable location.
Or maybe when you signed your contract, you had two solid incomes and those maintenance fees didn’t seem that expensive. But you’ve been laid off and can no longer afford the fees let alone the four plane tickets for your family to get to your timeshare. So, you skipped paying your fees and now your HOA has sent you to collections. What started out as a great situation for your family is now a nightmare.
We also see a lot of people who for whatever reason can no longer travel liked they used to. Maybe they have health concerns or mobility issues. Or they can no longer get away for those long vacations. So, the timeshare sits unused while the fees deplete their savings and their children’s inheritances. For many seniors, their once-enjoyable vacation is now a source of financial and emotional stress.
Luckily, timeshare regret doesn’t need to ruin your life. At Primo Management Group, we help people suffering from timeshare regret and other timeshare mistakes every day. Contact us for a free, no-risk consultation and we’ll walk you through how we can turn your regret into celebration and a cancellation letter.
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PMG is not a resale, transfer, or donation company. We are consumer advocates—we help to negotiate the release of your timeshare contract obligation. We do not buy, sell, or rent your timeshare. Simply put, we help you to get out of your timeshare contract forever.
Usually less than 12 months, but it all depends on your situation. If your timeshare is free and clear with no mortgage, then the process may only take 3-9 months.
Speak to your advisor about the time, and what delays the resorts have put into place to prevent timeshare owners from departing their ownership. If you have a mortgage or past due maintenance fee, the process takes more time.
This is probably going to hurt, but whether you paid $5,000 or $50,000 for your timeshare, the IRS values all timeshares as worthless investments. In addition, that timeshare would have negative value due to the annual maintenance fee bill which compounds year after year. That is until PMG helps you cancel your timeshare.
Yes. Whether you bought your timeshare 20 days ago or 20 years ago, PMG has a solution for you and is here to help.
Yes! Permanently! GUARANTEED!
While we are able to recover money in rare cases, beware of any timeshare cancellation company that entices you with the promise of fund recovery. The truth is, timeshares are loath to give back the money they’ve already taken.
Because most of our clients have had their trust betrayed by timeshare salespeople, we understand how some consumers can become a bit jaded. When you call us for a consultation, that’s exactly what you get, a consultation. At PMG, our job is not to sell you; our job is to help you get out of your timeshare. Which is why we have numerous 5-star reviews and an “A” (excellent) rating from the BCA.
We pride ourselves on providing our customers with the best customer service in the industry. When you contact our company, you speak to a live person, not an automated system or voicemail. We go above and beyond for our customers by helping you to protect your credit and even repair your credit if needed. We offer a 100% money back guarantee, and we can provide documented proof of our success in helping customers just like you.
At PMG, we pride ourselves on our hands-on, boutique-style customer service, so every new client is assigned a case manager whose job is to keep you in the loop throughout the entire cancellation process. Your case manager is always just a phone call away.
Not all timeshare experiences are created equal. Some are more complicated than others, and every situation is different. That’s why our trained timeshare elimination consultants will ask you a series of questions designed to determine exactly what needs to be done to terminate your timeshare, how long it will take, and how they can best advocate for you. We will always seek the most cost-effective route for you.
Canceling a timeshare contract is not a cookie cutter process. With each situation being unique, once you complete the form below an experienced consumer advocate will call you today to discuss your options.