William L Lindsey
Primo Management Group (PMG) was a God-send for my wife and me. We were "wrangled" into a time-share that we couldn't afford. The promises were so luscious-sounding and enticing - "vacations anywhere in the world" where they have other customers owning a share of their properties. For a mere pittance we could have dream vacations for a few dollars per week. After more pressure and "reassurances" about how great this would be for us and our children when we die, we signed. Months later we found out we were paying property taxes, maintenance fees, club membership fees, finance charges, collection fees, operating assessments, reserve assessments, even "voluntary contributions." Then, when I called the company, I was told they would not take back or sell the property for me. I took that to mean "you are stuck with all this mess." We couldn't sell it back. Then came the "threats" of foreclosure, fees and negative credit reports. Then I began our search for a way out of this predicament. It eventually led us to PMG. After reading their online statement of their purpose and history, I called and spoke with David first. He was very straightforward and positive with us. He explained how PMG operated and the work they do could benefit us. Eventually, we spoke and worked with other personnel there; Israel, Lay, Miriam and several others whose name escapes me at present. Their positive attitude gave my wife and I a lot of hope in escaping this web. It has taken about a year to get to the end of this financial nightmare, but there is a good-sized light at the end of this tunnel now. The PMG staff hung tough with us. PMG's support for us and our plight is so reassuring that there are folks and businesses out there that can help in a LOT of situations. This old 100% disabled veteran can now rest easier that PMG has come through for us. The price they charge is worth every penny paid to them because of the result, which is "just around the corner" for us. My hat is off to them and we highly recommend their services to anyone who has found themselves in a financial fiasco as we did. *****, five stars from us! Thank you from the bottom of our hearts PMG! THE BEST CUSTOMER SERVICE EVERRRRR!!!
Posted August 2018