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Phone Scams, Robocalls & The TRACED Act

Phone scams

April 24, 2019 – by Primo Management Group

Phone scams

Sick of robocalls and phone scams? So is the US Senate.

The Senate is working on legislation aimed at improving consumer protections against phone scams and more. Find out how the TRACED Act works and what it can do to protect you from timeshare and other phone scams.

Phone Scams on the Rise

Robocalls and phone scams have been on the rise in recent years. According to Senator John Thune (R-S.D.), nearly half of all calls next year will be robocalls. If you’re a timeshare owner, you may have received calls for fraudulent timeshare resale opportunities. And most of us have gotten so-called spoofed calls. That’s when you get a call with a familiar phone number, but that’s not really who’s calling. But since you sort of recognize the number, you go ahead and pick it up. And when you answer, you’re at risk.


The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act wants to crack down on this. Although telephone fraud such as spoofing is already illegal, it’s currently difficult to prosecute. Currently, the law allows only one year for investigation and prosecution. Under the TRACED Act, the FCC would have 18 months to investigate complaints. And law-breakers could be subject to much higher penalties of up to $10,000.

TRACED also puts more responsibility on service providers to help prevent robocalls and phone scams. The act would require carriers to implement authentication technology by 2020. So when you get a call, you know you can trust the caller ID. Consumer advocates have been asking for providers to crack down on these calls for years, and TRACED will push them in that direction.

Although measures like the Do Not Call Registry have tried to address phone scams, nothing so far has worked. “Since we’re seeing such an escalation of the use of technology to disturb people’s homes, we need an escalation in technology in order to give people protections in their homes and also on their iPhones,” says Senator Edward Markey (D-Mass).

Given the unpopularity of telephone scams and robocalls, the bill has bi-partisan support. TRACED made it through the Senate Communications Committee. We’ll keep you posted on future progress.

If you’re ready to reduce your risk of being the victim of timeshare resale fraud by getting rid of your unwanted timeshare, contact us today for a free no-risk consultation.


The Washington Post

The National Law Review

ABC News

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Frequently Asked Questions ?

How does PMG get me out of my timeshare contract?

PMG is not a resale, transfer, or donation company. We are consumer advocates—we help to negotiate the release of your timeshare contract obligation. We do not buy, sell, or rent your timeshare. Simply put, we help you to get out of your timeshare contract forever.

How long does the process usually take?

Usually less than 12 months, but it all depends on your situation. Let us help you. Speak to your advisor about the time, and what delays the resorts have put into place to prevent timeshare owners from departing their ownership. If you have a mortgage or past due maintenance fee, the process takes more time.

How much is my timeshare worth?

This is probably going to hurt, but whether you paid $5,000 or $50,000 for your timeshare, the IRS values all timeshares as worthless investments. In addition, that timeshare would have negative value due to the annual maintenance fee bill which compounds year after year. That is until PMG helps you cancel your timeshare.

Can I use your service if I still have a balance owed on my mortgage?

Yes. Whether you bought your timeshare 20 days ago or 20 years ago, PMG has a solution for you and is here to help.

Will my name be off the timeshare?

Yes! Permanently! GUARANTEED!

In addition to getting me out of my timeshare, can you recover the money I’ve already spent on mortgage payments and maintenance fees?

While we are able to recover money in rare cases, beware of any timeshare cancellation company that entices you with the promise of fund recovery. The truth is, the resorts are loath to give back the money they’ve already taken for timeshares.

Are your consumer advocates really “consumer advocates”, or is that just a fancy word for salesperson?

Because most of our clients have had their trust betrayed by timeshare salespeople, we understand how some consumers can become a bit jaded. When you call us for a consultation, that’s exactly what you get, a consultation. At PMG, our job is not to sell you; our job is to help you get out of your timeshare. Which is why we have numerous 5-star reviews and an “A” (excellent) rating from the BCA.

Why should I choose PMG to get me out of my timeshare?

We go above and beyond for our customers by helping to protect you, and have the best success rate in the industry, rated 5-stars by clients. We pride ourselves on providing our customers with the best customer service in the industry. When you contact our company, you speak to a live person, not an automated system or voicemail. We offer a 100% money back guarantee, and we can provide documented proof of our success in helping customers just like you.

What happens after I sign up with you? Will I be apprised of your progress?

At PMG, we pride ourselves on our hands-on, boutique-style customer service, so every new client will work with our expert, experienced team whose job is to keep you in the loop throughout the entire cancellation process. We are always just a phone call away.

How much is your fee?

Not all timeshare experiences are created equal. Some are more complicated than others, and every situation is different. That’s why our trained timeshare elimination consultants will ask you a series of questions designed to determine exactly what needs to be done to terminate your timeshare, how long it will take, and how they can best advocate for you. We will always seek the most cost-effective route for you.

What if I still have more questions?

Canceling a timeshare contract is not a cookie cutter process. With each situation being unique, once you complete the form below an experienced consumer advocate will call you today to discuss your options.